Définitions
Customer: any professional or natural person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these terms and conditions.
Services and Services: www.hostellerielamontagne.com makes available to Customers
Content: All the constituent elements of the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which correspond to all the personal data that may be held by www.hostellerielamontagne.com for the management of your account, the management of the customer relationship and for purposes analysis and statistics.
User: Internet user connecting, using the aforementioned site.
Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom they apply” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning as defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, it is clear to users of the website www.hostellerielamontagne.com the identity of the various stakeholders in the context of its realization and its follow-up: See the page legal information
2. General conditions of use of the site and services offered.
The Site constitutes a work of the spirit protected by the provisions of the Code of the Intellectual Property and the applicable International Regulations.
The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.
The use of the site www.hostellerielamontagne.com implies full acceptance of the terms and conditions described below. These conditions of use may be modified or supplemented at any time, users of the site www.hostellerielamontagne.com are therefore invited to consult them regularly.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided www.hostellerielamontagne.com, which will then endeavor to communicate before users the dates and times of the intervention.
The website www.hostellerielamontagne.com is updated regularly www.hostellerielamontagne.com responsible. In the same way, the legal mentions can be modified at any time: they impose nevertheless on the user who is invited to refer to it as often as possible in order to take note of it.
3. Description of the services provided.
The website www.hostellerielamontagne.com aims to provide information on all activities of the company.
www.hostellerielamontagne.com strives to provide the site www.hostellerielamontagne.com as accurate information as possible. However, it can not be held responsible for the omissions, inaccuracies and deficiencies in the update, whether of its own doing or because of third party partners who provide this information. </ P>
All the information indicated on the site www.hostellerielamontagne.com are given as an indication, and are likely to evolve. Moreover, the information on the site www.hostellerielamontagne.com are not exhaustive. They are given subject to modifications having been made since they went on line.
4. Contractual limitations on the technical data.
The site uses JavaScript technology. The website can not be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with a browser last generation updated.
The website www.hostellerielamontagne.com is hosted by a provider in the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD & nbsp; n ° 2016-679)
The goal is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance purposes, to improve its infrastructures, to fail in its infrastructures or if the Services and Services generate deemed traffic. unnatural.
www.hostellerielamontagne.com and the host can not be held responsible in case of malfunction of the Internet, telephone lines or hardware and telephony related to the congestion of the network preventing access to the server.
5. Intellectual property and counterfeits.
www.hostellerielamontagne.com owns the intellectual property rights and has the rights to use all the elements available on the website, including text, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with prior written permission of: www.hostellerielamontagne.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Code of Intellectual Property.
6. Limitations of liability.
www.hostellerielamontagne.com acts as publisher of the website www.hostellerielamontagne.com is responsible for the quality and veracity of the Content it publishes.
www.hostellerielamontagne.com can not be held responsible for direct or indirect damage to the user’s equipment, when accessing the website www.hostellerielamontagne.com, and resulting from the use of equipment that does not meet not to the specifications indicated in point 4, either the appearance of a bug or an incompatibility.
www.hostellerielamontagne.com can not be held responsible for consequential damages (such as for example a loss of market or loss of a chance) consecutive to the use of the site www.hostellerielamontagne.com.
Interactive spaces (possibility to ask questions in the contact area) are available to users. www.hostellerielamontagne.com reserves the right to remove, without prior notice, any content posted in this space that would violate the applicable legislation in France, especially the provisions on data protection. Where applicable, www.hostellerielamontagne.com also reserves the right to question the civil and / or criminal liability of the user, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the used medium (text, photography …).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Regulation on Data Protection (RGPD: No. 2016-679).
7.1 Responsible for the collection of personal data
As responsible for the data processing it collects, www.hostellerielamontagne.com undertakes to respect the framework of the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consent, complete information on the processing of their personal data and maintain a record of treatments in line with reality.
Whenever www.hostellerielamontagne.com processes Personal Data, www.hostellerielamontagne.com takes all reasonable measures to ensure the accuracy and suitability of the Personal Data with regard to the purposes for www.hostellerielamontagne.com deals with them. .
7.2 Purpose of the data collected
www.hostellerielamontagne.com may process all or part of the data:
• to enable navigation on the Site and the management and traceability of services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
• to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
• to improve the navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on www.hostellerielamontagne.com: email address
• to carry out communication campaigns (sms, mail): phone number, email address
www.hostellerielamontagne.com does not market your personal data which are therefore only used by necessity or for statistical purposes and analyzes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Users of www.hostellerielamontagne.com have the following rights:
o right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of the data of Users right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
o right to withdraw consent at any time (article 13-2c RGPD)
o right to limit the processing of users’ data (article 18 RGPD)
o opposition to the processing of User data (Article 21 RGPD)
o right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
o right to define the fate of the data of the Users after their death and to choose to whom www.hostellerielamontagne.com will have to communicate (or not) its data to a third party which they will have previously designated
As soon as www.hostellerielamontagne.com has knowledge of the death of a User and in the absence of instructions from himwww.hostellerielamontagne.com undertakes to destroy his data, unless their retention proves necessary for probative purposes or for meet a legal obligation.
In this case, the User must indicate the Personal Data that he / she would like www.hostellerielamontagne.com to correct, update or delete by identifying himself / herself with a copy of an identity document (identity card). or passport).
Requests for deletion of Personal Data will be subject to the obligations that are imposed on www.hostellerielamontagne.com by law, particularly with regard to the preservation or archiving of documents. Finally, Users of www.hostellerielamontagne.com may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
www.hostellerielamontagne.com is prohibited from processing, hosting or transferring the collected information on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing the client beforehand. However, www.hostellerielamontagne.com remains free from the choice of its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n ° 2016-679 ).
www.hostellerielamontagne.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of www.hostellerielamontagne.com, it shall promptly inform the Customer and notify him of the corrective measures taken. Moreover www.hostellerielamontagne.com does not collect any “sensitive data”.
The Personal Data of the User may be processed by affiliates of www.hostellerielamontagne.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of Users www.hostellerielamontagne.com are mainly the agents of our customer service.
7.5 Types of data collected
Regarding the users of a Site www.hostellerielamontagne.com, we collect the following data which are essential to the functioning of the service, and which will be kept for a maximum period of 26 months after the end of the contractual relationship: last name, first name, address postal, email address, telephone
www.hostellerielamontagne.com also collects information that improves the user experience and provides contextualized advice:
Google Analytics, Cookies. These data are kept for a maximum period of 26 months after the end of the contractual relationship.
8. Incident Notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We can not therefore guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.
No personal information of the user of the site www.hostellerielamontagne.com is published without the knowledge of the user, exchanged, transferred, assigned or sold to any support to others. Only the assumption of redemption of www.hostellerielamontagne.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user of the site www.hostellerielamontagne.com.
security
To ensure the security and confidentiality of Personal Data and Personal Health Data, www.hostellerielamontagne.com uses networks protected by standard devices such as firewall, pseudonymisation, encryption and password.
When processing Personal Data, www.hostellerielamontagne.com takes all reasonable measures to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links “cookies” and tags (“tags”) internet
The website www.hostellerielamontagne.com contains a number of hypertext links to other sites, set up with the permission of www.hostellerielamontagne.com. However, www.hostellerielamontagne.com does not have the possibility to check the contents of the sites thus visited, and will not assume any responsibility as a result of this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User.
www.hostellerielamontagne.com may process the User’s information concerning his visit to the Site, such as the pages viewed, the searches made. This information allows www.hostellerielamontagne.com to improve the content of the Site, the navigation of the User.
Cookies facilitating the navigation and / or the provision of the services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website. the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him punctually, before a Cookie is likely to be registered in his terminal. www.hostellerielamontagne.com informs the user that, in this case, it is possible that the functionality of its browser are not all available
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case when www.hostellerielamontagne.com or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.
Where applicable, www.hostellerielamontagne.com declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by www.hostellerielamontagne.com, resulting from the refusal of Cookies by the User of the impossibility for www.hostellerielamontagne .com to register or to consult Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.
At any time, the User can make the choice to express and modify his wishes regarding Cookies. www.hostellerielamontagne.com may also use the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to Twitter, Facebook, Linkedin and Google Plus social networks appearing on the www.hostellerielamontagne.com website or in its mobile application and if the user has accepted the deposit of cookies while continuing to browse on the Website or the mobile application of www.hostellerielamontagne.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent, by continuing your navigation on the Website or the mobile application of www.hostellerielamontagne.com. At any time, the User may nevertheless reconsider his consent to www.hostellerielamontagne.com depositing this type of cookies.
9.2. TAGS (“TAGS”) INTERNET
www.hostellerielamontagne.com may occasionally use Internet tags (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them via a Web analytics specialist partner likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.
These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.
This technology allows www.hostellerielamontagne.com to evaluate the visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the site. of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site to the attention of www.hostellerielamontagne.com, and provide other services relating to the use of it and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of the site www.hostellerielamontagne.com is subject to French law.